Junior Guest Relations Specialist - Luxury Hospitality

Hotel La Palma; Capri; On-site; EUR 24,000 - 29,000; Full time

Benefits offered by this job

Shared staff accommodation

Staff meals

Competitive compensation

Job summary

Hotel La Palma in Capri seeks a Junior Guest Relations Agent to deliver personalized experiences for an international clientele. The role focuses on anticipating guest needs, building relationships, and ensuring stays are distinctive and memorable.

Ideal candidates show empathy, strong communication, and a passion for hospitality, with the ability to engage confidently with guests in a luxury setting. On-site role within a renowned property, offering growth in a prestigious hotel group.

Qualifications

• The ideal candidate is passionate about people, hospitality, and creating genuine connections.
• Must have a high level of empathy, interpersonal sensitivity and cultural awareness.
• Excellent communication skills and a proactive approach to service.

Responsibilities

• Act as a dedicated point of contact throughout the guest journey.
• Collaborate with operational departments to deliver seamless, warm, authentic service for luxury standards.

Skills

English (Advanced)

Empathy

Interpersonal skills

Communication

Hospitality

Job description

Hotel La Palma in Capri seeks a Junior Guest Relations Agent to deliver personalized experiences for an international clientele. The role focuses on anticipating guest needs, building relationships, and ensuring stays are distinctive and memorable.

Ideal candidates show empathy, strong communication, and a passion for hospitality, with the ability to engage confidently with guests in a luxury setting. On-site role within a renowned property, offering growth in a prestigious hotel group.