Luxury E-commerce Client Advisor: VIP Clienteling

Taller Marmo

Lombardia

In loco

EUR 42.000 - 60.000

Tempo pieno

11 ore fa

Candidati tra i primi

Aumenta le possibilità di ricevere una risposta da questo datore di lavoro

Il tuo curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.

Supera i filtri ATS

Descrizione del lavoro

Taller Marmo, a luxury womenswear brand in Milan, seeks an E-commerce Client Advisor with 5+ years in Luxury Retail/Hospitality. You will guide clients through orders, sizing, and appointments, using CRM tools to personalize service and drive loyalty.

Fluency in English and Italian is required, with strong knowledge of ecommerce platforms and CRM systems. You will collaborate with Sales, Marketing, Logistics, and Production to ensure seamless order processing and exceptional client experiences,

Competenze

5 years of experience in Luxury Retail/Hospitality required.
Experience with CRM, client management, ticketing, or clienteling tools.
Knowledge of Shopify environment is a plus.
Excellent communication and empathic skills.

Mansioni

Create engaging client experiences and build strong relationships across the client journey.
Assist clients with orders, product information, sizing guidance, appointments and custom creations; manage returns in internal systems.
Act as Brand ambassador, offering personalized solutions and exploring alternative items for clients.