Luxury Client Advisor: Personal Shopper & Brand Concierge

LVMH; Leccio; On-site; EUR 28,000 - 42,000; Full time

Job summary

LVMH is seeking a Client Advisor to provide exceptional, personalized service in a luxury boutique environment in Tuscany. You will build strong client relationships, understand preferences, and guide customers through the shopping journey to maximize satisfaction and sales.

The role emphasizes storytelling about the Maison, maintaining CRM data, and collaborating with store teams while upholding LVMH values and standards.

Qualifications

• Fluent English, both spoken and written.
• Aligned with Brand identity and detail oriented.
• Passion and high motivation for Loro Piana products and Brand.

Responsibilities

• Client Relationship Building: Develop and maintain strong, personalized relationships with clients to foster loyalty and repeat business.
• Utilize client information, such as preferences and purchasing history, to tailor recommendations and enhance the shopping experience.
• Proactively engage with clients through various communication channels, including in-store visits, phone calls, and digital platforms.
• Provide expert assistance and guidance to clients during their shopping experience, ensuring their needs and expectations are met.

Skills

Client relationship management

Excellent interpersonal skills

Team collaboration

Job description

LVMH is seeking a Client Advisor to provide exceptional, personalized service in a luxury boutique environment in Tuscany. You will build strong client relationships, understand preferences, and guide customers through the shopping journey to maximize satisfaction and sales.

The role emphasizes storytelling about the Maison, maintaining CRM data, and collaborating with store teams while upholding LVMH values and standards.