Milan Luxury Fashion Client Advisor

360 Talent; Milano; On-site; EUR 32,000 - 39,000; Full time

Job summary

360 Talent is partnering with a prestigious Italian luxury fashion house in Milan to identify an experienced Client Advisor for its Milan boutique. You will deliver a personalized luxury experience to local and international clients, building meaningful relationships and showcasing the brand's craftsmanship and timeless elegance.

The ideal candidate has 3+ years in luxury retail, fluency in Russian, English and Italian, and a proven sales record with strong clienteling skills.

Qualifications

• 3+ years of experience in luxury or premium fashion retail.
• Fluent Russian, English and Italian.
• Proven sales track record and strong clienteling skills.
• Excellent communication, interpersonal, and relationship-building abilities.
• Polished appearance, proactive attitude, and strong teamwork skills.

Responsibilities

• Deliver a personalized luxury experience to local and international clientele.
• Achieve individual sales targets and KPIs through relationship selling and clienteling.
• Develop and maintain a loyal client portfolio, utilizing CRM tools and proactive outreach.
• Provide expert product knowledge and styling advice.
• Collaborate with the boutique team to achieve commercial objectives and maintain high service standards.

Skills

Clienteling

Relationship selling

Luxury retail

Sales targets

Product knowledge

Tools

CRM tools

Job description

360 Talent is partnering with a prestigious Italian luxury fashion house in Milan to identify an experienced Client Advisor for its Milan boutique. You will deliver a personalized luxury experience to local and international clients, building meaningful relationships and showcasing the brand's craftsmanship and timeless elegance.

The ideal candidate has 3+ years in luxury retail, fluency in Russian, English and Italian, and a proven sales record with strong clienteling skills.