Luxury Concierge in Rome: Bespoke Experiences

Minor Hotels; Roma; On-site; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Worldwide experience

Career development opportunities

Training programmes

Wellbeing initiatives

Memorable Dates program

Sustainability initiatives

Job summary

Minor Hotels Europe & Americas in Rome is seeking a passionate Concierge for a 5-star luxury hotel, to deliver bespoke experiences with elegance and discretion. You will anticipate guest needs, curate itineraries, and represent Roman excellence and international luxury service.

The role requires strong knowledge of local points of interest, fluent English and Italian, and outstanding communication. You will work with a global clientele and collaborate with a dedicated front office team.

Qualifications

• Degree or strong academic background in History, Archaeology or Cultural Heritage.
• Fluency in English and Italian; excellent communication skills.
• Experience in luxury hospitality or international environments is preferred.

Responsibilities

• Anticipate guest needs and handle inquiries.
• Know local points of interest and hotel offerings; know room types and facilities.
• Ensure guest satisfaction and timely follow-up on issues.
• Deliver personalised concierge services to an international luxury clientele.
• Curate exclusive experiences and tailor-made itineraries.
• Promote Rome’s culture and gastronomy with storytelling.

Skills

English

Italian

Communication

Customer service

Organizational skills

Education

Degree in History/Archaeology/Cultural Heritage

Job description

Minor Hotels Europe & Americas in Rome is seeking a passionate Concierge for a 5-star luxury hotel, to deliver bespoke experiences with elegance and discretion. You will anticipate guest needs, curate itineraries, and represent Roman excellence and international luxury service.

The role requires strong knowledge of local points of interest, fluent English and Italian, and outstanding communication. You will work with a global clientele and collaborate with a dedicated front office team.