Luxury Client Advisor - Chinese/Italian/English (Rome)

Rimowa GmbH; Roma; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Lunch tickets

Ambassador program

Commission & team bonus

Job summary

RIMOWA in Rome’s Piazza di Spagna boutique seeks a Chinese-speaking Client Advisor (full-time) to deliver first-class luxury service. You will welcome international clients and conduct consultations in Italian, Chinese and English, guiding them from interest to purchase and after-sales support.

This role sits within a renowned luxury house. The annual gross salary for new joiners in Italy is 27,000 EUR, with additional benefits such as lunch tickets and access to the Ambassador program.

Qualifications

• Experience in luxury retail or service is preferred.
• Fluency in Italian, Chinese and English to advise international clients.

Responsibilities

• Outgoing, customer-focused consultations in a luxury context.
• Guide customers from greeting to sale and after-sales support on site.
• Provide first-class processing and communication with technical teams for repairs as needed.

Skills

Fluent Italian

Chinese

English

Job description

RIMOWA in Rome’s Piazza di Spagna boutique seeks a Chinese-speaking Client Advisor (full-time) to deliver first-class luxury service. You will welcome international clients and conduct consultations in Italian, Chinese and English, guiding them from interest to purchase and after-sales support.

This role sits within a renowned luxury house. The annual gross salary for new joiners in Italy is 27,000 EUR, with additional benefits such as lunch tickets and access to the Ambassador program.