Lux Travel Client Advisor - Part-Time, Rome

Rimowa GmbH; Roma; On-site; EUR 24,000 - 30,000; Part time

Benefits offered by this job

Individual commission

Lunch tickets

Ambassador program

Job summary

RIMOWA in Rome is seeking a Part-time Client Advisor (28h) for the Piazza di Spagna store on a one-year contract. You will engage discerning luxury customers with personalized consultations and expert after-sales service, shaping a premium in-store experience.

Fluent Italian and English are required, with additional languages a plus. You will represent a heritage luxury brand, contribute to commission opportunities, lunch tickets, and our Ambassador program while delivering exceptional client

Qualifications

• Experience in luxury retail or high-end customer service.
• Fluent in Italian and English; additional languages welcome.
• Passion for delivering exceptional client experiences in luxury retail.

Responsibilities

• Deliver first-class consultations and strengthen customer relationships.
• Assist customers with product information, sales, and on-site repairs when needed.
• Provide after-sales support and be a professional point of contact for follow-up topics.
• Ensure high-quality processing and communication with technical teams when required.

Skills

Luxury retail experience

Fluent Italian

English fluency

Job description

RIMOWA in Rome is seeking a Part-time Client Advisor (28h) for the Piazza di Spagna store on a one-year contract. You will engage discerning luxury customers with personalized consultations and expert after-sales service, shaping a premium in-store experience.

Fluent Italian and English are required, with additional languages a plus. You will represent a heritage luxury brand, contribute to commission opportunities, lunch tickets, and our Ambassador program while delivering exceptional client