Luxury Beauty Advisor — Elevate Client Experience & Sales

PRADA; Lombardia; Remote; EUR 26,000 - 38,000; Full time

Job summary

Prada Group seeks a Beauty Advisor to deliver luxury beauty experiences, driving sales growth and building loyal client relationships through personalized consultations and product expertise.

In this role you will act as a Prada Ambassador, leveraging storytelling and CRM data to enhance client experiences while staying current on beauty trends and collaborating with a diverse team in a high-end luxury environment.

Qualifications

• Previous experience in beauty retail.
• Passion and strong knowledge of beauty & fragrances categories.
• Proactive understanding of client needs and desires.
• Solid knowledge of professional beauty and make-up techniques.
• Make-up Artist certification is a plus.
• Being able to work both independently and as part of a team.
• Ambition, resilience, self-motivation, result driven and problem solving.
• Fluent spoken English expected. Other languages are desirable.

Responsibilities

• Act as a true Prada Ambassador by consistently demonstrating the brand's values and commitments.
• Share your passion for beauty, product knowledge and application techniques with customers.
• Leverage storytelling and beauty tech tools to create engaging and memorable client experiences.
• Build strong emotional and empathetic connections with customers through active listening.
• Capture and utilize client data through CRM tools to develop long-term relationships and loyalty.
• Be proactively engaged in cross-selling within all categories to maximize sales opportunity in order to achieve individual sales targets and KPIs.
• Collaborate with colleagues, fostering open communication to ensure an excellent experience and support a positive, inclusive environment grounded in Diversity and Inclusion values.
• Continuously upskill to adapt to the evolving luxury, beauty and retail landscape.
• Stay updated on beauty trends.
• Support daily store operations, working in synergy with the team to ensure efficiency and excellence.

Skills

Beauty retail experience

Beauty & fragrances knowledge

Client needs understanding

Make-up techniques

Make-up Artist certification

Teamwork

Independent work

Ambition & resilience

Problem solving

Fluent English

Other languages desirable

Job description

Prada Group seeks a Beauty Advisor to deliver luxury beauty experiences, driving sales growth and building loyal client relationships through personalized consultations and product expertise.

In this role you will act as a Prada Ambassador, leveraging storytelling and CRM data to enhance client experiences while staying current on beauty trends and collaborating with a diverse team in a high-end luxury environment.