Luxury Client Experience Advisor

PRADA; Padova; In loco; EUR 30.000 - 33.000; Tempo pieno

Descrizione del lavoro

PRADA seeks a Client Advisor in an upscale retail setting to deliver a memorable luxury shopping experience. You will engage clients, showcase Prada products, and build lasting relationships, guiding them through in-store and digital channels.

The role emphasizes achieving personal and store targets, leveraging brand heritage, and maintaining high standards of service across all touchpoints. A passion for fashion and customer care is essential.

Competenze

• Recent experience as Client Advisor or Sales Assistant in luxury fashion.
• Strong customer focus and relationship-building.
• Passion for fashion and brand heritage.
• Ability to achieve individual and store targets.

Mansioni

• Place the customer at the center to deliver exceptional service.
• Aim to exceed individual sales targets and KPI goals.
• Demonstrate extensive product knowledge and Prada history.
• Capture client data in CRM for personalized service.
• Promote omni-channel and virtual appointments.
• Maintain stock room and assist back-of-house operations.
• Ensure compliance with procedures and security.

Conoscenze

Customer orientation

Interpersonal skills

Communication skills

Luxury fashion knowledge

Team player

Strumenti

CRM software

Descrizione del lavoro

PRADA seeks a Client Advisor in an upscale retail setting to deliver a memorable luxury shopping experience. You will engage clients, showcase Prada products, and build lasting relationships, guiding them through in-store and digital channels.

The role emphasizes achieving personal and store targets, leveraging brand heritage, and maintaining high standards of service across all touchpoints. A passion for fashion and customer care is essential.