Lisbon Italian-Speaking Customer Support (Accommodation)

Velenosi&Meredith; Friuli-Venezia Giulia; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Structured training

Medical Insurance

Meal allowance

Accommodation in Lisbon

Job summary

Velenosi&Meredith in Lisbon seeks Italian-speaking Customer Operations Specialists to support major projects in an international setting. You will handle customer support via phone, email and chat, ensuring a smooth journey for clients and acting as the main contact for inquiries.

Applicants must be fluent in Italian (C2/C1) and English (B2), be a problem solver, and be available for rotating shifts. EU right to work is required; accommodation in Lisbon is provided for project periods.

Qualifications

• Very proficient in Italian (C2/C1) and good English (B2).
• Strong problem-solving skills.
• Able to work on rotating shifts.
• Right to work in the EU.

Responsibilities

• Provide customer support over the phone, email and chat.
• Be the main point of contact for clients ensuring excellent customer experience.
• Assist customers with questions and information they might require.
• Support customers with issues or claims and escalate as appropriate.

Skills

Italian language proficiency

English language proficiency

Problem solving

Job description

Velenosi&Meredith in Lisbon seeks Italian-speaking Customer Operations Specialists to support major projects in an international setting. You will handle customer support via phone, email and chat, ensuring a smooth journey for clients and acting as the main contact for inquiries.

Applicants must be fluent in Italian (C2/C1) and English (B2), be a problem solver, and be available for rotating shifts. EU right to work is required; accommodation in Lisbon is provided for project periods.