Italian-Speaking Customer Support Specialist - Lisbon

Velenosi&Meredith; Lombardia; Sur place; EUR 13 000 - 19 000; Plein temps

Avantages offerts par ce poste

Structured training

Medical Insurance

Meal allowance

Accommodation paid by company

Résumé du poste

Velenosi&Meredith is seeking Italian-speaking customer support professionals in Lisbon to join multiple international projects. The role involves assisting clients by phone, email, and chat, and acting as the main point of contact to ensure a seamless customer journey. Relocation support and accommodation are provided.

You will require native or advanced Italian and strong English skills, with a focus on outstanding communication and problem solving. Rotation shifts are expected.

Qualifications

• Native or advanced Italian written and spoken
• Fluent English (B2 or higher)
• Strong communication and interpersonal skills
• Customer-centred mindset and problem solving

Responsabilités

• Provide customer support via phone, email and chat
• Be main contact for clients ensuring excellent and smooth customer experience
• Assist clients with questions, queries and information they might require

Connaissances

Italian language

English fluent

Excellent communication

Customer-focused

Problem solving

Description du poste

Velenosi&Meredith is seeking Italian-speaking customer support professionals in Lisbon to join multiple international projects. The role involves assisting clients by phone, email, and chat, and acting as the main point of contact to ensure a seamless customer journey. Relocation support and accommodation are provided.

You will require native or advanced Italian and strong English skills, with a focus on outstanding communication and problem solving. Rotation shifts are expected.