Italian-Speaking Tech Support — Lisbon (On-site)

Velenosi&Meredith; Napoli; Sur place; EUR 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Daily food allowance

Performance bonus

Résumé du poste

Velenosi&Meredith in Lisbon, Portugal, seeks an Italian-speaking customer support specialist to join an international team. You will assist Italian-speaking clients via phone and email, perform initial troubleshooting and diagnostics, and manage follow-ups using three support systems.

The role requires fluent Italian and English (written and spoken), strong problem-solving skills, and a customer-focused attitude. Rotational schedule and daily food allowance are offered.

Qualifications

• Fluency in Italian and English (written & spoken).
• Strong problem-solving skills and tech adaptability.
• Customer-focused attitude; cross-selling experience is a plus.

Responsabilités

• Assist Italian-speaking clients via phone and email.
• Perform initial troubleshooting and technical diagnostics.
• Handle order follow-ups, minor repairs, and customer queries using 3 support systems.

Connaissances

Italian fluency

English fluency

Customer support

Outils

Support systems

Description du poste

Velenosi&Meredith in Lisbon, Portugal, seeks an Italian-speaking customer support specialist to join an international team. You will assist Italian-speaking clients via phone and email, perform initial troubleshooting and diagnostics, and manage follow-ups using three support systems.

The role requires fluent Italian and English (written and spoken), strong problem-solving skills, and a customer-focused attitude. Rotational schedule and daily food allowance are offered.