Italian Customer Support Expert – Lisbon (Accom. Provided)

Velenosi&Meredith; Piemonte; Sur place; EUR 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Structured training

Medical insurance

Meal allowance

Accommodation in Lisbon

Résumé du poste

Velenosi&Meredith in Lisbon is seeking Italian-speaking customer support experts to join an international team supporting large projects. You will handle inquiries across phone, email, and chat to deliver an outstanding customer experience and smooth journeys. You must be fluent in Italian and English (B2+), with availability for rotating shifts.

A valid EU right to work is required. Accommodation is provided in Lisbon for projects requiring rotating shifts.

Qualifications

• Fluent in Italian (native/advanced) and fluent English (B2+).
• Customer-focused, problem solver attitude.
• Willingness to work rotating shifts.
• EU right to work required (EU citizen, passport).

Responsabilités

• Provide customer support via phone, email and chat.
• Serve as main point of contact to ensure excellent customer experience.
• Assist customers with questions and information as needed.
• Handle issues or claims and escalate when appropriate.

Connaissances

Italian fluency

English fluency

Customer focus

Description du poste

Velenosi&Meredith in Lisbon is seeking Italian-speaking customer support experts to join an international team supporting large projects. You will handle inquiries across phone, email, and chat to deliver an outstanding customer experience and smooth journeys. You must be fluent in Italian and English (B2+), with availability for rotating shifts.

A valid EU right to work is required. Accommodation is provided in Lisbon for projects requiring rotating shifts.