Florence Floor Supervisor – Lead Luxury Housekeeping

Hosco.com; Firenze; In loco; EUR 38.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Training & development

Employee discount

Free dry cleaning

Employee meals

Descrizione del lavoro

Four Seasons Hotel Firenze is seeking a dedicated Floor Supervisor to lead our Housekeeping team and uphold luxury standards across guest rooms and public areas.

You will train and supervise Room Attendants and Linen Runners, conduct inspections, coordinate daily activities, and ensure rooms are guest-ready on time, while collaborating with other departments to deliver outstanding guest experiences.

Competenze

• Minimum 2 years of Housekeeping experience in a luxury hospitality environment.
• Strong attention to detail, excellent organizational skills and a proactive approach to guest service.
• Proven leadership abilities, with experience coaching teams and providing constructive feedback.
• Strong communication and interpersonal skills, with the ability to work collaboratively across departments.
• Fluency in Italian and English, both written and spoken.

Mansioni

• Lead, support, and coach Room Attendants and Linen Runners, ensuring guest rooms and public areas consistently meet Four Seasons quality standards.
• Conduct room inspections, monitor daily progress, and coordinate housekeeping activities to ensure rooms are ready for guests on time.
• Oversee floor operations, ensuring adequate supplies, cleanliness of guest corridors and service areas, and prompt resolution of maintenance issues.
• Anticipate guest needs, address concerns professionally, and contribute to delivering an exceptional guest experience.
• Plan and organize daily activities based on occupancy levels and operational requirements, collaborating closely with other departments.
• Support inventory management, administrative tasks, and housekeeping operations across the hotel as needed.

Conoscenze

Leadership

Staff coaching

Guest service

Communication

Italian/English

Descrizione del lavoro

Four Seasons Hotel Firenze is seeking a dedicated Floor Supervisor to lead our Housekeeping team and uphold luxury standards across guest rooms and public areas.

You will train and supervise Room Attendants and Linen Runners, conduct inspections, coordinate daily activities, and ensure rooms are guest-ready on time, while collaborating with other departments to deliver outstanding guest experiences.