Key Account Manager, Transportation

DHL; Borgo San Giovanni; Presencial; Riservato; Tempo integral

Resumo da vaga

DHL Supply Chain is seeking an experienced Key Account Manager to join the Transportation Business Unit in Lombardy, Italy. You will manage and expand a portfolio of strategic FMCG customers, lead commercial negotiations, and drive profitability while collaborating with Operations, Planning, Customer Service, and Finance teams.

The role emphasizes strategic account management with a business development focus, and requires strong English skills and a track record in managing large client

Qualificações

• Degree in a relevant field as listed.
• Postgraduate in transportation/logistics is a strong plus.
• Proven experience in Key Account Management or related field.
• Strong commercial acumen managing large portfolios.
• Excellent stakeholder management and negotiation skills.
• Fluency in English.

Responsabilidades

• Manage and grow relationships with key strategic customers as their primary commercial partner.
• Identify and develop new business opportunities within existing accounts and through new customer acquisition.
• Lead commercial negotiations, contract renewals, tenders, and proposals.
• Monitor operational and financial performance to align with customer expectations.
• Analyze customer KPIs and drive continuous performance improvements.
• Collaborate with Operations, Planning, Customer Service, and Finance to ensure service delivery.
• Act as a trusted advisor and contribute to growth and profitability of the Transportation BU.

Conhecimentos

Fluent English

Stakeholder management

Negotiation skills

Communication skills

Analytical mindset

Formação

Bachelor's or Master's Degree in Industrial Engineering, Economics, Business Administration, or related field

Postgraduate qualification in Transportation, Logistics, or Supply Chain Management (strong plus)

Descrição da vaga

Key Account Manager BU Transport

Location: Borgo San Giovanni, Lombardia, Italy

Category: Sales and Business Development

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain has the opportunity for you.

We are looking for a Key Account Manager BU Transport

If you are motivated, organized individual, seeking achallenging and rewardingopportunityand…

If you’re looking for change, and you’re ready tomakechanges … we’re looking for you.

DHL Supply Chain is seeking an experienced Key Account Manager to join our Transportation Business Unit, managing and expanding a portfolio of strategic customers operating primarily within the Fast Moving Consumer Goods (FMCG). The role combines strategic account management with a strong business development focus and ownership of a customer portfolio.

Your Responsibilities

• Manage and grow relationships with key strategic customers, acting as their primary commercial partner.
• Identify and develop new business opportunities within existing accounts and through new customer acquisition activities.
• Lead commercial negotiations, contract renewals, tenders, and proposal development.
• Monitor operational and financial performance, ensuring alignment with customer expectations and business objectives.
• Analyze customer-specific KPIs and drive continuous performance improvement initiatives.
• Partner closely with Operations, Planning, Customer Service, and Finance teams to ensure excellent service delivery and customer satisfaction.
• Act as a trusted advisor to customers while contributing directly to the growth and profitability of the Transportation Business Unit.

What We're Looking For

• Bachelor's or Master's Degree in Industrial Engineering, Economics, Business Administration, or a related field.
• A postgraduate qualification or Master's degree in Transportation, Logistics, or Supply Chain Management will be considered a strong plus.
• Proven experience in Key Account Management, Business Development, or Commercial Management within the transportation, logistics, or supply chain industry.
• Solid commercial acumen and experience managing large and complex customer portfolios.
• Excellent stakeholder management, communication, and negotiation skills.
• Strong analytical mindset with the ability to interpret business data and translate insights into actions.
• Fluent English.

Salary Range: €50,000 - €57,000 Gross Annual Salary