Italian Tech Support Specialist - Remote with Relocation

Velenosi&Meredith; Palermo; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading technology company is seeking Italian-speaking Customer Support Advisors to work remotely from Portugal, starting June 5. The role involves assisting customers via phone, email, and chat, managing orders, and promoting tech products. Ideal candidates will have strong communication skills and customer service experience. The position offers relocation support, a competitive salary, bonuses, and additional perks like meal cards and health insurance.

Servizi

Competitive salary

Bonus up to 225/month

Meal card: 7.23/day

Transport allowance: 20

Health insurance from Day 1

Paid training and career development

Competenze

• Previous customer service/sales experience preferred.
• Willing to work on rotational shifts, Mon-Sat (08:00-19:00); 2 days off.

Mansioni

• Support customers via phone, email, and chat.
• Handle post-sales topics: deliveries, refunds, and warranties.
• Promote tech products and achieve sales goals.
• Ensure exceptional service quality and customer satisfaction.
• Manage orders using CRM tools.

Conoscenze

Fluent in Italian (native)

English B2+

Tech-savvy

Strong communication skills

Problem-solving skills

Strumenti

CRM tools

Descrizione del lavoro

A leading technology company is seeking Italian-speaking Customer Support Advisors to work remotely from Portugal, starting June 5. The role involves assisting customers via phone, email, and chat, managing orders, and promoting tech products. Ideal candidates will have strong communication skills and customer service experience. The position offers relocation support, a competitive salary, bonuses, and additional perks like meal cards and health insurance.