Italian Tech Support Specialist — Lisbon On-Site

Velenosi&Meredith; Bologna; On-site; EUR 20,000 - 28,000; Full time

Benefits offered by this job

Daily food allowance

Performance bonus

Job summary

Velenosi&Meredith in Lisbon, Portugal is seeking an Italian-speaking customer support specialist to provide phone and email assistance to Italian-speaking clients and perform initial troubleshooting. You will work on-site within a multinational team, delivering high-quality support and diagnosing technical issues.

The role offers a full-time schedule (08:00–18:00, Mon–Sat with rotational day off) and perks including daily food allowance and a performance bonus, with emphasis on customer care

Qualifications

• Fluent in Italian (written and spoken).
• Fluent in English (written and spoken).
• Strong problem-solving skills.
• Customer-focused attitude; cross-selling a plus.

Responsibilities

• Assist Italian-speaking clients via phone and email
• Perform initial troubleshooting and technical diagnostics
• Handle order follow-ups, minor repairs, and customer queries using 3 support systems

Skills

Italian

English

Job description

Velenosi&Meredith in Lisbon, Portugal is seeking an Italian-speaking customer support specialist to provide phone and email assistance to Italian-speaking clients and perform initial troubleshooting. You will work on-site within a multinational team, delivering high-quality support and diagnosing technical issues.

The role offers a full-time schedule (08:00–18:00, Mon–Sat with rotational day off) and perks including daily food allowance and a performance bonus, with emphasis on customer care