Italian-Speaking Tech Support Specialist - Lisbon (On-site)

Velenosi&Meredith; Bologna; In loco; EUR 20.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Daily food allowance

Performance bonus

Descrizione del lavoro

Velenosi&Meredith in Lisbon, Portugal, is seeking a bilingual Customer Support Agent fluent in Italian and English to assist clients by phone and email, perform initial troubleshooting, and provide accurate diagnostics.

This 100% on-site role offers a busy, multinational environment and daily food allowance plus a performance bonus, with work from 08:00 to 18:00, Mon–Sat (rotational day off). Start date: 24th Sep, 2026; cross-selling experience is a plus.

Competenze

• Fluency in Italian and English (written & spoken).
• Strong problem-solving skills and tech adaptability.
• Customer-focused attitude; cross-selling experience is a plus.
• Start Date : 24th Sep, 2026.

Mansioni

• Assist Italian-speaking clients via phone and email
• Perform initial troubleshooting and technical diagnostics
• Handle order follow-ups, minor repairs, and customer queries using 3 support systems

Conoscenze

Italian language

English language

Descrizione del lavoro

Velenosi&Meredith in Lisbon, Portugal, is seeking a bilingual Customer Support Agent fluent in Italian and English to assist clients by phone and email, perform initial troubleshooting, and provide accurate diagnostics.

This 100% on-site role offers a busy, multinational environment and daily food allowance plus a performance bonus, with work from 08:00 to 18:00, Mon–Sat (rotational day off). Start date: 24th Sep, 2026; cross-selling experience is a plus.