Bilingual Italian/English Tech Support – Lisbon On-Site

Velenosi&Meredith; Palermo; In loco; EUR 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Daily food allowance

Performance bonus

Descrizione del lavoro

Velenosi&Meredith in Lisbon, Portugal, is seeking an Italian-English speaking customer support specialist to join an international team. You will assist Italian-speaking clients by phone and email, perform initial troubleshooting and diagnostics, and handle order follow-ups and minor repairs using three support systems.

The role is 100% on-site with a rotating day off, supporting a busy multinational client base.

Competenze

• Fluency in Italian and English (written & spoken).
• Strong problem-solving skills and tech adaptability.
• Customer-focused attitude; cross-selling experience is a plus.

Mansioni

• Assist Italian-speaking clients via phone and email.
• Perform initial troubleshooting and technical diagnostics.
• Handle order follow-ups, minor repairs, and customer queries using 3 support systems

Conoscenze

Italian language

English language

Problem solving

Tech adaptability

Customer-focused attitude

Descrizione del lavoro

Velenosi&Meredith in Lisbon, Portugal, is seeking an Italian-English speaking customer support specialist to join an international team. You will assist Italian-speaking clients by phone and email, perform initial troubleshooting and diagnostics, and handle order follow-ups and minor repairs using three support systems.

The role is 100% on-site with a rotating day off, supporting a busy multinational client base.