Italian Tech Support Specialist - Lisbon (On-site)

Velenosi&Meredith; Torino; In loco; EUR 22.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Daily food allowance

Performance bonus

Descrizione del lavoro

Velenosi&Meredith is hiring a bilingual technical support specialist to assist Italian-speaking clients by phone and email from Lisbon, Portugal. You will perform initial troubleshooting and diagnostics to resolve issues and ensure customer satisfaction.

The role offers on-site work with a daily food allowance and a performance bonus. Rotational schedule spans 08:00 AM to 06:00 PM, with days off assigned; prior experience in customer care and cross-functional collaboration is a plus.

Competenze

• Fluency in Italian and English (written & spoken)
• Strong problem-solving skills and tech adaptability
• Customer-focused attitude; cross-selling experience is a plus
• Start Date: 24th Sep, 2026

Mansioni

• Assist Italian-speaking clients via phone and email
• Perform initial troubleshooting and technical diagnostics
• Handle order follow-ups, minor repairs, and customer queries using 3 support systems

Conoscenze

Italian language

English language

Descrizione del lavoro

Velenosi&Meredith is hiring a bilingual technical support specialist to assist Italian-speaking clients by phone and email from Lisbon, Portugal. You will perform initial troubleshooting and diagnostics to resolve issues and ensure customer satisfaction.

The role offers on-site work with a daily food allowance and a performance bonus. Rotational schedule spans 08:00 AM to 06:00 PM, with days off assigned; prior experience in customer care and cross-functional collaboration is a plus.