Italian Support Specialist - Remote Greece

FH Collective Academy; Forlì; Remote; EUR 10,663 - 12,772; Full time

Benefits offered by this job

Relocation support

Paid training from day one

Performance bonus

Job summary

FH Collective Academy is seeking Italian speakers for a Customer Experience position based in Greece, offering a robust relocation package. This role allows for engaging remote work while supporting customers through various channels.

As part of an international team, candidates will need strong Italian language skills and a solutions-driven mindset, with no prior experience necessary as full training is provided. Enjoy working in a fast-paced environment while being immersed in Greek culture.

Qualifications

• Fluent Italian (C1/C2 level) required for customer support.
• Good working knowledge of English for training and communication.
• Strong interpersonal skills to engage effectively with customers.

Responsibilities

• Provide customer support via phone, email, and chat in Italian.
• Assist with account issues and platform queries.
• Log interaction details accurately in internal CRM systems.
• Advocate for community safety and product understanding.

Skills

Fluent Italian (C1/C2 level)

Good working knowledge of English (B2+ level)

Strong interpersonal and analytical skills

Comfortable navigating digital tools

Solutions-driven mindset

Job description

FH Collective Academy is seeking Italian speakers for a Customer Experience position based in Greece, offering a robust relocation package. This role allows for engaging remote work while supporting customers through various channels.

As part of an international team, candidates will need strong Italian language skills and a solutions-driven mindset, with no prior experience necessary as full training is provided. Enjoy working in a fast-paced environment while being immersed in Greek culture.