Italian-Speaking Tech Support Specialist — Remote (Portugal)

Bachecalavoro; Sardegna; Remote; EUR 28,000 - 40,000; Full time

Benefits offered by this job

Remote work

Relocation support

Job summary

Bachecalavoro is hiring an Italian-speaking Technical Customer Support Specialist for a fully remote role based in Portugal. You will handle Italian and English inquiries, troubleshoot tech issues, and document cases while ensuring a positive customer experience.

Relocation support is provided for eligible candidates, and EU passport holders open to relocation are encouraged to apply. The position offers a full-time contract with a remote work model, focusing on customer satisfaction and clear

Qualifications

• Fluent in Italian and English.
• Experience in customer service.
• Remote-friendly role with strong communication.
• Based in Portugal or willing to relocate (EU passport holder).

Responsibilities

• Provide technical customer service in Italian and English.
• Identify, troubleshoot, and resolve issues clearly and efficiently.
• Document cases accurately and follow up until resolution.
• Communicate technical solutions in a clear, customer-friendly manner.

Skills

Bilingual Italian/English

Tech-savvy

Customer service

Communication skills

Problem solving

Detail-oriented

Empathy

Calm under pressure

Sales experience

Job description

Bachecalavoro is hiring an Italian-speaking Technical Customer Support Specialist for a fully remote role based in Portugal. You will handle Italian and English inquiries, troubleshoot tech issues, and document cases while ensuring a positive customer experience.

Relocation support is provided for eligible candidates, and EU passport holders open to relocation are encouraged to apply. The position offers a full-time contract with a remote work model, focusing on customer satisfaction and clear