Italian-Speaking Support Specialist in Athens, Paid Training

WW Talents; Cremona; On-site; EUR 14,000 - 18,000; Full time

Benefits offered by this job

Relocation package (EU)

Flight ticket within EU

Hotel accommodation

Real estate agency fee

14 salaries per year

Performance bonus up to 15%

Fully paid training

Job summary

WW Talents is seeking an Italian-Speaking Customer Support Representative to join our international team in Athens, Greece. This onsite role combines career growth with a Mediterranean lifestyle, featuring paid training, a competitive salary package, and full relocation support.

Salary is €1,100 gross per month paid over 14 salaries, plus a performance bonus of up to 15%. You will provide Italian-language support via phone, email and chat, handle inquiries, document interactions, and maintain

Qualifications

• You must have fluent Italian (C1/C2).
• English at least B2 for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Problem-solving and troubleshooting abilities.
• Ability to work in a fast-paced, international team.
• Willingness to work rotating shifts.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high satisfaction.
• Document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.

Skills

Italian language (C1/C2)

English language (B2+)

Excellent communication

Interpersonal skills

Customer-focused

Problem solving

Attention to detail

Teamwork

Adaptability

Job description

WW Talents is seeking an Italian-Speaking Customer Support Representative to join our international team in Athens, Greece. This onsite role combines career growth with a Mediterranean lifestyle, featuring paid training, a competitive salary package, and full relocation support.

Salary is €1,100 gross per month paid over 14 salaries, plus a performance bonus of up to 15%. You will provide Italian-language support via phone, email and chat, handle inquiries, document interactions, and maintain