Italian-Speaking Support Agent - Paid Training + Relocation

WW Talents; Sesona; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Fully paid training

Relocation package

EU flight tickets

Airport pickup

Hotel accommodation

Job summary

WW Talents invites Italian-speaking professionals to Athens for an onsite Customer Support Representative role. Join an international team and enjoy a Mediterranean lifestyle while building your career.

The role includes fluent Italian, English for training, full paid training, relocation support, and a competitive compensation of €1,100 gross per month across 14 salaries plus performance bonus up to 15%.

Qualifications

• Fluent Italian – level C1/C2.
• English at least B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Problem-solving and troubleshooting abilities.
• Ability to work in a fast-paced, international team.
• No prior experience required – full paid training provided.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Document customer interactions accurately in CRM and internal systems.
• Maintain quality and productivity standards.
• Help customers understand platform features.

Skills

Italian language (C1/C2)

English (B2+)

Communication skills

Customer-oriented

Tools

CRM systems

Job description

WW Talents invites Italian-speaking professionals to Athens for an onsite Customer Support Representative role. Join an international team and enjoy a Mediterranean lifestyle while building your career.

The role includes fluent Italian, English for training, full paid training, relocation support, and a competitive compensation of €1,100 gross per month across 14 salaries plus performance bonus up to 15%.