Italian-Speaking Support Agent – Relocation & Paid Training

WW Talents; Vicenza; In loco; EUR 14.000 - 16.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation support

14 salaries per year

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to join an international team onsite in Greece. You will handle customer inquiries in Italian via phone, email, and chat, ensuring a high level of satisfaction and accurate CRM documentation.

The role offers full relocation support for EU applicants, paid training from day one, and a competitive salary package with potential performance bonus.

Competenze

• Fluent Italian at C1/C2 level.
• English proficiency at B2+ for training and internal communication.
• Experience in Customer Support or related roles is a plus, but not required.
• Willingness to relocate to Greece and complete paid training.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high satisfaction.
• Document customer interactions accurately in CRM and systems.
• Follow quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Italian C1/C2

English B2+

Customer support

CRM usage

Strumenti

CRM systems

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to join an international team onsite in Greece. You will handle customer inquiries in Italian via phone, email, and chat, ensuring a high level of satisfaction and accurate CRM documentation.

The role offers full relocation support for EU applicants, paid training from day one, and a competitive salary package with potential performance bonus.