Italian-Speaking Remote Support Agent (Relocation Included)

Bachecalavoro; Padova; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Fully paid training

Relocation package

Remote work

Job summary

Bachecalavoro is seeking a customer support specialist to work fully remotely from Greece. The role offers a 5-day week, 8 hours per day, with rotating shifts between 08:00-00:00, and a relocation package to Greece with paid training.

You will support Italian-speaking customers via phone, email and chat, using CRM tools, and contribute to high customer satisfaction. Fluent Italian (C1/C2) and English (B2+) are required, with opportunities for a performance bonus up to 15% and 14 monthly salaries.

Qualifications

• Fluent Italian (C1/C2) and English (B2+) are required.
• Strong communication and interpersonal skills.
• Experience with CRM tools and data entry preferred.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Fluent Italian

English (B2+)

Communication skills

Customer-focused

Problem solving

Independent remote work

Tools

CRM systems

Job description

Bachecalavoro is seeking a customer support specialist to work fully remotely from Greece. The role offers a 5-day week, 8 hours per day, with rotating shifts between 08:00-00:00, and a relocation package to Greece with paid training.

You will support Italian-speaking customers via phone, email and chat, using CRM tools, and contribute to high customer satisfaction. Fluent Italian (C1/C2) and English (B2+) are required, with opportunities for a performance bonus up to 15% and 14 monthly salaries.