Italian Remote Support Agent - Relocate to Greece

Bachecalavoro; Trieste/Trst; Remote; EUR 14,000 - 19,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Flight + hotel + airport pickup

Job summary

Bachecalavoro is offering a fully remote customer support role based in Greece with a comprehensive relocation package. The position requires fluent Italian and English for training, with a 5-day work week and rotational shifts.

You will support customers via phone, email, and chat, handling inquiries and providing solutions from a remote setup. The role includes full relocation assistance, paid training from day one, and a salary of €1,045 gross per month paid across 14 salaries plus a

Qualifications

• Fluent Italian - C1/C2 level.
• English B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Comfortable using CRM systems, digital tools, and multiple applications.
• Good attention to detail and accurate data entry.
• Ability to work independently in a remote environment.
• Flexible and comfortable working rotational shifts.
• Ability to work effectively in a fast-paced, international, multicultural team.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Communication skills

Italian fluency

English proficiency

Customer focused

Problem solving

Interpersonal skills

Remote work

Tools

CRM software

Job description

Bachecalavoro is offering a fully remote customer support role based in Greece with a comprehensive relocation package. The position requires fluent Italian and English for training, with a 5-day work week and rotational shifts.

You will support customers via phone, email, and chat, handling inquiries and providing solutions from a remote setup. The role includes full relocation assistance, paid training from day one, and a salary of €1,045 gross per month paid across 14 salaries plus a