Remote Italian-Speaking Support Agent — Relocation Covered

Bachecalavoro; Venezia; Remote; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Relocation package

Paid training

Performance bonus

Job summary

Bachecalavoro is hiring a remotely-based Italian-speaking customer support specialist to work for an international team from Greece. You will handle calls, emails, and chats in Italian, address inquiries, and guide customers through products and features.

The role offers paid training, a full relocation package, and a competitive salary with a performance bonus. Join a fast-paced, multicultural environment with flexible shifts.

Qualifications

• Fluent Italian with professional proficiency.
• English B2+ for training and internal communication.
• Excellent communication and customer-service mindset.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Fluent Italian

English B2+

Strong communication

Customer focus

Problem solving

CRM software

Data entry

Remote work

Multicultural team

Tools

CRM software

Job description

Bachecalavoro is hiring a remotely-based Italian-speaking customer support specialist to work for an international team from Greece. You will handle calls, emails, and chats in Italian, address inquiries, and guide customers through products and features.

The role offers paid training, a full relocation package, and a competitive salary with a performance bonus. Join a fast-paced, multicultural environment with flexible shifts.