Remote Italian Support Agent — Relocate to Greece

Bachecalavoro; Emilia-Romagna; Remoto; EUR 15.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flight ticket

Hotel accommodation

Airport pickup

Real estate agency fee covered

Fully paid training from day one

Descrizione del lavoro

Bachecalavoro seeks Italian-speaking customer support agents for a fully remote role based in Greece, with complete relocation support. You will assist customers by phone, email, and chat, handling inquiries and troubleshooting while maintaining high satisfaction.

The role requires fluent Italian (C1/C2) and English (B2+), with training and fast-paced teamwork across borders. Relocation covers flights, hotel, airport pickup, and housing fees.

Competenze

• Fluent Italian (C1/C2) required.
• English level B2+ for training and internal comms.
• Customer-focused with excellent communication skills.
• Comfortable using CRM systems and multiple apps.
• Ability to work remotely in a fast-paced, international team.

Mansioni

• Provide customer support in Italian via phone, email and chat.
• Handle inquiries and account-related requests efficiently.
• Troubleshoot issues and offer effective solutions.
• Assist customers with products, services and platform features.
• Document interactions accurately and maintain quality standards.
• Maintain high levels of customer satisfaction.

Conoscenze

Fluent Italian

English B2+

Customer focus

Strong communication

Remote work

Strumenti

CRM systems

Descrizione del lavoro

Bachecalavoro seeks Italian-speaking customer support agents for a fully remote role based in Greece, with complete relocation support. You will assist customers by phone, email, and chat, handling inquiries and troubleshooting while maintaining high satisfaction.

The role requires fluent Italian (C1/C2) and English (B2+), with training and fast-paced teamwork across borders. Relocation covers flights, hotel, airport pickup, and housing fees.