Italian-Speaking Remote Support Agent – Greece

WW Talents; Napoli; Remoto; EUR 12.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Remote work from Greece

Career development opportunities

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to work remotely from Greece. You will handle Italian communications via phone, email, and chat, assisting customers with platform and product questions while ensuring a high level of service.

The role offers fully paid training, rotations across shifts, and an international, multicultural team environment with relocation support for EU residents.

Competenze

• Italian fluency at C1/C2 level
• English proficiency at B2+ for training and communication
• Previous customer support experience is a plus, not required

Mansioni

• Provide professional customer support in Italian via phone, email, and chat
• Respond to inquiries and resolve account-related issues
• Assist customers with platform, product, and service questions
• Troubleshoot issues and provide effective solutions
• Maintain high levels of customer satisfaction
• Document interactions in CRM and internal systems

Conoscenze

Fluent Italian

English (B2+)

Customer support experience

Strong communication

Problem solving

CRM systems

Strumenti

CRM systems

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to work remotely from Greece. You will handle Italian communications via phone, email, and chat, assisting customers with platform and product questions while ensuring a high level of service.

The role offers fully paid training, rotations across shifts, and an international, multicultural team environment with relocation support for EU residents.