Remote Italian-Speaking Customer Support Agent (Greece)

WW Talents; Siena; Remoto; EUR 11.000 - 13.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Remote work

Relocation support

Career development

International team

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to join its international team. This fully remote role from Greece offers paid training, a competitive salary, and full relocation support for EU movers.

You will provide professional customer support in Italian via phone, email, and chat, handle inquiries, document interactions in CRM, and ensure high customer satisfaction while working with an diverse, multicultural team.

Competenze

• Fluent Italian – C1/C2 level.
• English at least B2+ for training and internal communication.
• Experience in Customer Support is a plus, but not required.
• Ability to work remotely in a fast-paced, international team.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining a high level of customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Italian fluency

Customer support

Remote work

CRM systems

English proficiency

Strumenti

CRM systems

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to join its international team. This fully remote role from Greece offers paid training, a competitive salary, and full relocation support for EU movers.

You will provide professional customer support in Italian via phone, email, and chat, handle inquiries, document interactions in CRM, and ensure high customer satisfaction while working with an diverse, multicultural team.