Remote Italian-Speaking Customer Support Agent (Greece)

WW Talents; Vicenza; Remoto; EUR 15.000 - 16.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation support

Remote work from Greece

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to join an international team. Work fully remotely from Greece, with paid training and full relocation support if you relocate from another EU country.

You'll provide Italian-language support via phone, email, and chat, handle inquiries, troubleshoot issues, and ensure an excellent customer experience in a fast-paced, multicultural environment.

Competenze

• Fluent Italian (C1/C2) with English (B2+) for training and internal communication.
• Previous Customer Support experience is a plus, but not required.
• Strong communication and problem-solving skills.
• Ability to work independently in a remote, fast-paced, multicultural team.
• Willing to work rotational shifts.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Fluent Italian

English proficiency

Customer service

Communication skills

Troubleshooting

Remote work

Shift flexibility

Multicultural teamwork

Strumenti

CRM systems

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to join an international team. Work fully remotely from Greece, with paid training and full relocation support if you relocate from another EU country.

You'll provide Italian-language support via phone, email, and chat, handle inquiries, troubleshoot issues, and ensure an excellent customer experience in a fast-paced, multicultural environment.