Italian-Speaking Remote Customer Support Agent

WW Talents; Treviso; À distance; EUR 13 000 - 17 000; Plein temps

Avantages offerts par ce poste

€1,050 gross/month x14

Performance bonus up to 10%

Fully paid training

Remote work from Greece

International team

Career development

Résumé du poste

WW Talents is seeking an Italian-Speaking Customer Support Representative to join its fully remote international team. You will provide professional Italian customer support via phone, email and chat, resolving inquiries and guiding users through the platform with accuracy and care.

Benefits include 100% remote work from Greece, paid training from day one, a monthly gross salary of €1,050 paid 14 times a year, and a bonus up to 10% based on performance.

Qualifications

• Fluent Italian at C1/C2 level; English B2+ for training.
• Prior customer support experience is advantageous, not required.
• Able to work independently in a fully remote, international team.

Responsabilités

• Provide professional customer support in Italian via phone, email, and chat
• Respond to inquiries and resolve account-related issues
• Assist customers with platform, product, and service questions
• Troubleshoot issues and provide effective solutions
• Handle requests while maintaining high customer satisfaction
• Document interactions in CRM and internal systems
• Follow quality and productivity standards
• Explain platform features to customers

Connaissances

Italian language

English language

Customer service

Remote work

Outils

CRM systems

Description du poste

WW Talents is seeking an Italian-Speaking Customer Support Representative to join its fully remote international team. You will provide professional Italian customer support via phone, email and chat, resolving inquiries and guiding users through the platform with accuracy and care.

Benefits include 100% remote work from Greece, paid training from day one, a monthly gross salary of €1,050 paid 14 times a year, and a bonus up to 10% based on performance.