Italian-Speaking Remote Customer Support—Greece Relocation

FH Collective - Academy; Catania; In loco; EUR 11.000 - 14.000; Tempo pieno

Vantaggi offerti da questo lavoro

Base salary of €1,050 gross per month

Performance bonus up to 10%

Paid training from day one

Relocation support including flight, hotel, and more

Descrizione del lavoro

Join FH Collective - Academy as a Customer Experience Project team member, where you will provide customer support for Italian-speaking clients. This remote role allows you to work from Greece with comprehensive relocation support for candidates moving to the country.

As part of our dynamic team, you'll assist with various customer inquiries while enjoying a vibrant international working environment. Full training is available for those without experience, ensuring you're equipped to excel in this customer-facing position.

Competenze

• Fluent in Italian with a C1/C2 level.
• Good working knowledge of English for communication.
• Strong interpersonal and analytical skills required.

Mansioni

• Providing customer support via phone, email, and chat.
• Assisting with account issues and platform queries.
• Resolving customer inquiries and logging details accurately.

Conoscenze

Fluent Italian (C1/C2 level)

Good working knowledge of English (B2+ level)

Strong interpersonal skills

Analytical skills

Solutions-driven mindset

Descrizione del lavoro

Join FH Collective - Academy as a Customer Experience Project team member, where you will provide customer support for Italian-speaking clients. This remote role allows you to work from Greece with comprehensive relocation support for candidates moving to the country.

As part of our dynamic team, you'll assist with various customer inquiries while enjoying a vibrant international working environment. Full training is available for those without experience, ensuring you're equipped to excel in this customer-facing position.