Italian-Speaking Game Support Specialist | Relocate to Sofia

Recruitment By Ierotheos; Italia; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Competitive salary

Fully paid training

Health insurance

Fully paid relocation package

Relocation concierge

Monthly performance bonus

Job summary

Mercier Consultancy Group is seeking an Italian-speaking Player Support Specialist to join our gaming client in Bulgaria. You will assist players via email, chat, and voice, troubleshoot account and in-game issues, and provide accurate guidance with a friendly, professional demeanor.

This on-site role requires relocation to Sofia, EU passport, and a passion for gaming. We offer training, health insurance, a relocation package, and a performance bonus to reward top service.

Qualifications

• Italian fluency (spoken and written) required.
• EU passport required.
• Experience in tech support or player relations is a plus.

Responsibilities

• Provide high-quality support to gaming community via email, chat, and voice.
• Troubleshoot gameplay, account management, and in-game transactions.

Skills

Italian language

Customer focused

Communication skills

Job description

Mercier Consultancy Group is seeking an Italian-speaking Player Support Specialist to join our gaming client in Bulgaria. You will assist players via email, chat, and voice, troubleshoot account and in-game issues, and provide accurate guidance with a friendly, professional demeanor.

This on-site role requires relocation to Sofia, EU passport, and a passion for gaming. We offer training, health insurance, a relocation package, and a performance bonus to reward top service.