Italian-Speaking Customer Support Specialist in Lisbon

FH Collective Academy; Roma; Presencial; EUR 11.000 - 13.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Relocation package

Welcome bonus

Meal & transport allowance

Career growth & training

Descripción de la vacante

CB Talents in Lisbon is seeking a Customer Support Specialist for the Italian Market to join our on-site team. You will assist Italian-speaking customers via phone, email and chat, helping with product use, troubleshooting and warranty questions.

Fluency in Italian (C1–C2) and strong English (B2+) are essential, along with excellent communication and empathy. Previous customer service experience is a plus, and relocation to Portugal is required.

Formación

• Fluent in Italian (C1-C2) & good English (B2+)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on-site role in Lisbon

Responsabilidades

• Support Italian-speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

Conocimientos

Italian fluency

English proficiency

Customer service

Descripción del empleo

CB Talents in Lisbon is seeking a Customer Support Specialist for the Italian Market to join our on-site team. You will assist Italian-speaking customers via phone, email and chat, helping with product use, troubleshooting and warranty questions.

Fluency in Italian (C1–C2) and strong English (B2+) are essential, along with excellent communication and empathy. Previous customer service experience is a plus, and relocation to Portugal is required.