Italian Customer Support Specialist - Lisbon Relocation

CBTALENTS; Bologna; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Holiday and Christmas bonuses

Private health insurance

Meal allowances

Job summary

CBTALENTS is seeking a Customer Service Representative for the Italian market, based in Lisbon, Portugal. The role involves assisting Italian-speaking clients with inquiries related to a medical device, delivering high-quality service in a full-time, on-site setting.

You will join a dynamic team, receiving thorough training and relocation support to help you settle in Lisbon. The position supports career growth through diverse customer interactions and process improvements.

Qualifications

• Proficient in Italian (C2) and English (B2) to communicate with customers.
• Experience in customer service, inquiries handling and issue resolution.
• Ability to manage documentation, orders, and shipments accurately.

Responsibilities

• Provide expert support to Italian-speaking customers via phone and email.
• Troubleshoot technical issues and offer timely, empathetic solutions.
• Assist clients with documentation, order entries, and product shipments.
• Maintain a high level of professionalism to ensure excellent customer experiences.

Skills

Customer service

Troubleshooting

Documentation handling

Job description

CBTALENTS is seeking a Customer Service Representative for the Italian market, based in Lisbon, Portugal. The role involves assisting Italian-speaking clients with inquiries related to a medical device, delivering high-quality service in a full-time, on-site setting.

You will join a dynamic team, receiving thorough training and relocation support to help you settle in Lisbon. The position supports career growth through diverse customer interactions and process improvements.