Italian-Speaking Customer Support Specialist

Velenosi&Meredith

Torino

On-site

EUR 22,000 - 32,000

Full time

14 days+

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Benefits offered by this job

Daily food allowance

Performance bonus

Job summary

Velenosi&Meredith is hiring a bilingual technical support specialist to assist Italian-speaking clients by phone and email from Lisbon, Portugal. You will perform initial troubleshooting and diagnostics to resolve issues and ensure customer satisfaction.

The role offers on-site work with a daily food allowance and a performance bonus. Rotational schedule spans 08:00 AM to 06:00 PM, with days off assigned; prior experience in customer care and cross-functional collaboration is a plus.

Qualifications

Fluency in Italian and English (written & spoken)
Strong problem-solving skills and tech adaptability
Customer-focused attitude; cross-selling experience is a plus
Start Date: 24th Sep, 2026

Responsibilities

Assist Italian-speaking clients via phone and email
Perform initial troubleshooting and technical diagnostics
Handle order follow-ups, minor repairs, and customer queries using 3 support systems

Skills

Italian language

English language

Job description

Are you fluent in Italian and English and ready to work in sunny Lisbon, Portugal? Join an international team providing technical support for top domestic appliance brands!

What We Offer

Work Location: 100% On-site in Lisbon, Portugal
Perks: Daily food allowance + performance bonus
Schedule: 08:00 AM - 06:00 PM (Mon-Sat, rotational day off + Sundays off)
Growth: Great experience in international customer care and technical diagnostics

What You'll Do

Assist Italian-speaking clients via phone and email
Perform initial troubleshooting and technical diagnostics
Handle order follow-ups, minor repairs, and customer queries using 3 support systems

What You Need