Italian-Speaking Customer Care Advisor — Lisbon On-site

Cross Border Talents; Genova; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A dynamic customer service company is seeking an Italian-speaking Customer Care Advisor to join their team in Lisbon. The ideal candidate will ensure a positive experience for Italian-speaking customers, addressing inquiries and resolving issues primarily through phone calls and e-mails. Candidates must have Italian C2 and English B2 proficiency, with a strong customer-centric attitude. The company offers competitive compensation, career growth opportunities, and relocation support for international candidates.

Servizi

Competitive compensation package

Opportunities for career growth

Comprehensive training

Free surfing and Portuguese lessons

Competenze

• Fluency in Italian (C2 level) is required.
• English proficiency (B2 level) is necessary.
• Comfortable multitasking in a dynamic work environment.

Mansioni

• Address customer inquiries via e-mail and phone calls.
• Resolve issues for Italian-speaking customers.
• Ensure a seamless experience for all customers.

Conoscenze

Customer-Centric Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

A dynamic customer service company is seeking an Italian-speaking Customer Care Advisor to join their team in Lisbon. The ideal candidate will ensure a positive experience for Italian-speaking customers, addressing inquiries and resolving issues primarily through phone calls and e-mails. Candidates must have Italian C2 and English B2 proficiency, with a strong customer-centric attitude. The company offers competitive compensation, career growth opportunities, and relocation support for international candidates.