Italian-Speaking Airline Support Specialist | Career Growth

CBTALENTS; Palermo; In loco; EUR 23.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

KPI bonus

Language allowance

Gym packages

Mobile schemes

Staff discounts

Free on-site parking

Canteen access

Descrizione del lavoro

CBTALENTS is seeking an Italian Speaking Airline Support Agent to join our Malta team on-site. You will assist customers via phone, social media, chat, and email, handling queries about airline services and ensuring high levels of satisfaction.

Fluency in Italian (C2) and English (B2) is required, along with strong communication and writing skills. This full-time role offers a relocation bonus and career growth opportunities, a KPI-driven bonus up to €2,500, and a €3,000 annual language

Competenze

• Native-level fluency in Italian and proficiency in English.
• Strong communication, writing, and listening skills.
• Previous customer care experience is essential.
• ECDL certificate preferred.
• Ability to work rotating schedule Mon-Sun.

Mansioni

• Assist customers with a wide range of airline-related queries.
• Provide solutions and support over multiple channels.
• Ensure high levels of customer satisfaction and professionalism.

Conoscenze

Italian fluency

English proficiency

Customer care experience

Communication skills

Formazione

ECDL certificate

Descrizione del lavoro

CBTALENTS is seeking an Italian Speaking Airline Support Agent to join our Malta team on-site. You will assist customers via phone, social media, chat, and email, handling queries about airline services and ensuring high levels of satisfaction.

Fluency in Italian (C2) and English (B2) is required, along with strong communication and writing skills. This full-time role offers a relocation bonus and career growth opportunities, a KPI-driven bonus up to €2,500, and a €3,000 annual language