Italian-Speaking Airline Support Agent — Career Growth & Perks

CBTALENTS; Firenze; In loco; EUR 21.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation bonus

Career progression

Gym package

Mobile schemes

Staff discounts

Monthly events

On-site parking

In-house canteen

KPI bonus (€2,500)

Descrizione del lavoro

CBTALENTS is hiring an Italian Speaking Airline Support Agent for an on-site role in Malta. You will handle customer inquiries across phone, social media, chat, and email, delivering solutions with professionalism. Fluency in Italian (C2) and English (B2) is required; prior customer care experience is essential. Relocation bonus and career growth opportunities are available.

Join a dynamic team offering KPI-based bonuses, language allowances, and on-site amenities including parking and canteen.

Competenze

• Native-level fluency in Italian
• Proficiency in English (B2)
• Strong communication, writing, and listening skills

Mansioni

• Assist customers with a wide range of airline-related queries across multiple channels
• Provide solutions and support through phone, social media, chat, and email
• Maintain high levels of customer satisfaction and professionalism

Conoscenze

Italian language

English language

Customer service

Formazione

ECDL certificate

Descrizione del lavoro

CBTALENTS is hiring an Italian Speaking Airline Support Agent for an on-site role in Malta. You will handle customer inquiries across phone, social media, chat, and email, delivering solutions with professionalism. Fluency in Italian (C2) and English (B2) is required; prior customer care experience is essential. Relocation bonus and career growth opportunities are available.

Join a dynamic team offering KPI-based bonuses, language allowances, and on-site amenities including parking and canteen.