Italian Social Media Specialist in Lisbon — Relocation

Cross Border Talents; Bologna; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Full training and career development

Relocation support

Job summary

Cross Border Talents is seeking a Social Media Advisor in Lisbon to support customers via social media and digital channels. You will respond to inquiries, resolve issues, and deliver an outstanding customer experience. You must be eligible to work in Portugal and be available for 40-hour weeks with rotating shifts.

Fluency in Italian is required, as well as English B1/B2. The role offers a 12-month contract, relocation support, and comprehensive benefits including health insurance and language

Qualifications

• Fluent Italian (written and spoken).
• English proficiency at B1/B2 level.
• Typing speed of 20+ words per minute.

Responsibilities

• Respond to customers through social media and digital platforms.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Fluent Italian

English B1/B2

Typing 20+ wpm

Strong communication

Customer-focused

Basic computer & social media

Job description

Cross Border Talents is seeking a Social Media Advisor in Lisbon to support customers via social media and digital channels. You will respond to inquiries, resolve issues, and deliver an outstanding customer experience. You must be eligible to work in Portugal and be available for 40-hour weeks with rotating shifts.

Fluency in Italian is required, as well as English B1/B2. The role offers a 12-month contract, relocation support, and comprehensive benefits including health insurance and language