Italian Social Media Advisor - Lisbon, 12-Month Contract

Cross Border Talents; Verona; On-site; EUR 12,000 - 16,000; Full time

Benefits offered by this job

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Relocation support

Full training and career development

Job summary

Cross Border Talents is seeking a Social Media Advisor in Lisbon who speaks fluent Italian and has strong communication skills. You will support customers via social media and digital channels, resolve queries, and deliver exceptional service.

The role includes 40 hours per week with rotating shifts and 12-month contract, relocation support, and health insurance. Applicants must be eligible to work in Portugal and be available to work in Lisbon.

Qualifications

• Fluent Italian, spoken and written.
• English proficiency B1/B2.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.

Responsibilities

• Respond to customers through social media and digital platforms.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Fluent Italian

English B1/B2

Typing speed 20+ wpm

Strong communication

Customer-focused

Job description

Cross Border Talents is seeking a Social Media Advisor in Lisbon who speaks fluent Italian and has strong communication skills. You will support customers via social media and digital channels, resolve queries, and deliver exceptional service.

The role includes 40 hours per week with rotating shifts and 12-month contract, relocation support, and health insurance. Applicants must be eligible to work in Portugal and be available to work in Lisbon.