Italian Social Media Advisor in Lisbon (Relocation)

Cross Border Talents; Palermo; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Flight ticket

Health insurance

Language classes

Training

Relocation support

Job summary

Cross Border Talents in Lisbon seeks a social media advisor with fluent Italian to deliver outstanding customer experiences across social channels. You must be eligible to work in Portugal and able to relocate to Lisbon; the role is a 12-month contract offering 40 hours per week and rotating shifts.

You'll respond to customers, resolve inquiries, and escalate complex issues while meeting quality, productivity, and performance targets.

Qualifications

• Fluent Italian, spoken and written.
• English B1/B2 proficiency.
• Typing speed of 20+ wpm.
• Strong communication and problem-solving skills.

Responsibilities

• Respond to customers through social media and digital platforms.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Fluent Italian

English B1/B2

Typing 20+ wpm

Communication skills

Problem-solving

Customer-focused

Basic computer knowledge

Job description

Cross Border Talents in Lisbon seeks a social media advisor with fluent Italian to deliver outstanding customer experiences across social channels. You must be eligible to work in Portugal and able to relocate to Lisbon; the role is a 12-month contract offering 40 hours per week and rotating shifts.

You'll respond to customers, resolve inquiries, and escalate complex issues while meeting quality, productivity, and performance targets.