Italian Social Media Specialist in Lisbon

Cross Border Talents; Padova; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Comprehensive health insurance

Free Portuguese language classes

Relocation support

Flight ticket reimbursement

Full training and career development

Job summary

Cross Border Talents in Lisbon is seeking a Social Media Advisor fluent in Italian to join our international team. You will handle social media inquiries, resolve customer questions, and provide outstanding support while meeting performance targets.

The role requires Italian fluency, English B1/B2, and availability for 40 hours/week on a rotating shift. A 12-month contract is offered with relocation support and comprehensive benefits.

Qualifications

• Fluent Italian required (spoken and written).
• English proficiency at B1/B2 level.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude with a service mindset.

Responsibilities

• Respond to customers through social media and digital platforms.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Fluent Italian

English B1/B2

Typing speed

Strong communication

Customer-focused

Social media basics

Job description

Cross Border Talents in Lisbon is seeking a Social Media Advisor fluent in Italian to join our international team. You will handle social media inquiries, resolve customer questions, and provide outstanding support while meeting performance targets.

The role requires Italian fluency, English B1/B2, and availability for 40 hours/week on a rotating shift. A 12-month contract is offered with relocation support and comprehensive benefits.