Italian Social Media Advisor – Lisbon

Cross Border Talents; Roma; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Comprehensive health insurance

Relocation support

Flight ticket reimbursement

Free Portuguese language classes

Full training and career development

Job summary

Cross Border Talents in Lisbon is seeking a Social Media Advisor. You’ll handle customer questions on social media and digital channels, delivering an outstanding experience in Italian and English. The role requires working 40 hours per week, with an initial 12-month contract and rotating shifts.

Relocation support, comprehensive health insurance, and language classes are provided as part of the package, along with full training and career development opportunities.

Qualifications

• Fluent Italian (spoken and written).
• English B1/B2 proficiency.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving abilities.
• Customer-focused attitude with basic computer and social media knowledge.

Responsibilities

• Respond to customers through social media and digital platforms.
• Resolve inquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity and performance targets.

Skills

Fluent Italian

English B1/B2

Typing 20+ wpm

Communication skills

Problem-solving

Customer-focused

Tools

Social media platforms

Online chat tools

Job description

Cross Border Talents in Lisbon is seeking a Social Media Advisor. You’ll handle customer questions on social media and digital channels, delivering an outstanding experience in Italian and English. The role requires working 40 hours per week, with an initial 12-month contract and rotating shifts.

Relocation support, comprehensive health insurance, and language classes are provided as part of the package, along with full training and career development opportunities.