Italian Social Media Support Specialist – Lisbon

Cross Border Talents; Catania; In loco; EUR 13.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Full training and career development

Relocation support

Descrizione del lavoro

Cross Border Talents in Lisbon is seeking a Social Media Advisor to support customers via social media and digital channels. You will respond to inquiries, provide accurate information, and escalate complex issues as needed. The role requires fluent Italian, English B1/B2, and a 20+ wpm typing speed, with a 12-month contract and 40-hour weeks.

Eligible to work in Portugal and available to work in Lisbon. The company offers full training, relocation support, health insurance, language classes,

Competenze

• Fluent Italian, spoken and written.
• English B1/B2.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Mansioni

• Respond to customers through social media and digital platforms.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Conoscenze

Fluent Italian

English B1/B2

Typing speed 20+ wpm

Communication

Problem solving

Customer focus

Descrizione del lavoro

Cross Border Talents in Lisbon is seeking a Social Media Advisor to support customers via social media and digital channels. You will respond to inquiries, provide accurate information, and escalate complex issues as needed. The role requires fluent Italian, English B1/B2, and a 20+ wpm typing speed, with a 12-month contract and 40-hour weeks.

Eligible to work in Portugal and available to work in Lisbon. The company offers full training, relocation support, health insurance, language classes,