Italian Social Media Specialist — Lisbon

Cross Border Talents; Milano; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Flight ticket reimbursement

Comprehensive health insurance

Relocation support

Free language classes

Full training and career development

Job summary

Cross Border Talents is seeking a Social Media Advisor in Lisbon to respond to customers via social platforms and provide accurate, timely solutions. The role requires fluency in Italian and English, with customer-focused service and clear communication.

You will support customers, meet targets, and participate in comprehensive training, including relocation support and language classes. The position starts in September/October and offers a 12-month contract with 40 hours weekly.

Qualifications

• Fluent Italian, spoken and written.
• English B1/B2.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Responsibilities

• Respond to customers through social media and digital platforms.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Fluent Italian

English B1/B2

Typing 20 wpm

Strong communication

Customer focus

Basic computer knowledge

Job description

Cross Border Talents is seeking a Social Media Advisor in Lisbon to respond to customers via social platforms and provide accurate, timely solutions. The role requires fluency in Italian and English, with customer-focused service and clear communication.

You will support customers, meet targets, and participate in comprehensive training, including relocation support and language classes. The position starts in September/October and offers a 12-month contract with 40 hours weekly.