Italian Inside Sales Pro: Drive Growth & Revenue

RISCO Group; Verona; On-site; EUR 28,000 - 38,000; Full time

Job summary

RISCO Group is seeking an enthusiastic Inside Sales Representative to support a growing Italian customer base. This central role focuses on prospecting, qualifying opportunities, and driving new business with strong phone communication and relationship-building skills.

Responsibilities include lead generation, CRM updates, and collaboration across departments to optimize offers and training programs. Fluency in English and a proactive, autonomous approach are essential for success.

Qualifications

• Knowledge of inside sales techniques (negotiation, cross-selling and upselling).
• Ability to handle a high volume of daily calls.
• Excellent written and verbal communication skills.
• Active listening and good presentation skills.
• Ability to manage multiple tasks, set priorities and manage time.
• Independent quick learning and initiative.
• Knowledge of current and future company products and services.
• Advanced English proficiency, written and spoken.

Responsibilities

• Prospecting and lead generation, qualifying databases and references (cold calls).
• Maintain and expand the prospect database in assigned territories.
• Understand client needs and propose training solutions/programs.
• Answer incoming calls and suggest complementary products/services.
• Support loyalty and cloud revenue programs and related offers.
• Develop opportunities by contacting new clients and building relationships.
• Transfer qualified opportunities to sales representatives for closure.
• Proactively follow up with clients to gather feedback and improve value.
• Keep CRM records up to date with interactions, quotes and activities.
• Collaborate with other departments on improvements and offers.
• Develop customer accounts by reviewing history and suggesting related products.
• Assist in order processing and sales administration.

Skills

Negotiation

Cross-selling

Upselling

Phone handling

Written communication

Active listening

Presentation skills

Time management

Self-learning

Initiative/autonomy

Product knowledge

Tools

CRM system

Job description

RISCO Group is seeking an enthusiastic Inside Sales Representative to support a growing Italian customer base. This central role focuses on prospecting, qualifying opportunities, and driving new business with strong phone communication and relationship-building skills.

Responsibilities include lead generation, CRM updates, and collaboration across departments to optimize offers and training programs. Fluency in English and a proactive, autonomous approach are essential for success.