Italian Customer Support - Global Logistics Project (Remote in Greece)

FH Collective Academy; Messina; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A global leader in logistics is seeking fluent Italian-speaking professionals for a fully remote support role, effective December 16, 2025. Candidates will provide professional support to Italian-speaking customers, manage inquiries via phone, email, and chat, while adhering to performance standards. Benefits include a competitive salary of 1,050€ gross per month, a performance bonus, and a comprehensive relocation package for EU citizens. Join a multicultural environment with significant career opportunities.

Servizi

Performance bonus up to 10%

Private health insurance

Continuous training & upskilling

Career growth opportunities

Multicultural supportive work environment

Competenze

• Fluent/native speaker of Italian plus a good level of English is required.
• Strong communication and problem-solving skills are essential.
• Candidates must be customer-focused and dependable.

Mansioni

• Provide support to Italian-speaking customers for a global logistics provider.
• Assist with inquiries about tracking, delivery updates, and services.
• Handle communications via phone, email, and chat.
• Follow operational guidelines and meet performance standards.

Conoscenze

Fluent Italian

Strong communication skills

Problem-solving skills

Descrizione del lavoro

A global leader in the logistics & express delivery sector is expanding its Italian customer operations. We are hiring Italian-speaking professionals for a fully remote support role within Greece. If you’re looking for stability, international exposure, and a strong career path, this opportunity is an excellent fit.

Salary & Benefits

• Salary: 1,050 gross / month × 14 salaries per year
• Performance Bonus: Up to 10% monthly
• Work Model: Fully remote from anywhere in Greece
• Healthcare: Private health insurance

Relocation Package (EU Citizens)

• Flight ticket
• 2 weeks hotel accommodation
• Airport pick‑up
• Real estate agency fees covered

Additional Perks

• Continuous training & upskilling
• Career growth opportunities
• Multicultural, supportive work environment

Key Responsibilities

• Provide professional support to Italian‑speaking customers of a global logistics provider
• Assist with tracking inquiries, delivery updates, and service‑related questions
• Handle communication via phone, email and chat
• Follow operational guidelines and performance standards

Candidate Profile

• Native / Fluent Italian + good level of English
• Strong communication and problem‑solving skills
• Customer‑focused and reliable
• EU citizenship or valid Greek work permit
• Ability to start on 16 December 2025

We are hiring multiple Italian‑speaking candidates for the December intake.

If you want to step into an international career with a globally recognized organization, we would be happy to guide you through the process.